Issued Daily (“Issued Daily,” “we,” “us,” or “our”) operates the website at issueddaily.com and the daily Austin public-record lead briefing we provide to subscribers. This policy describes how we handle personal information. It applies to our website, checkout, and the subscription service.
You can contact us at hello@issueddaily.com or by mail at Issued Daily, 300 Dorsett St, Clute, TX 77531, United States.
1. What we collect
Information you give us
When you request a sample, email us, or subscribe, we may receive:
- Your name, work email address, and agency or business name.
- Billing information collected by Stripe when you subscribe, including your name, email, and payment details. Stripe processes card payments for us. We do not receive or store your full card number. Stripe’s practices are described in the Stripe Privacy Policy.
- The content of messages you send us, including the optional note on the “Request a free sample” form. That form opens an email to us; it does not have a form backend on this website.
Information collected automatically
- Our website is hosted on Cloudflare. Cloudflare may collect standard technical information such as IP address, browser type, date and time of the request, and the pages requested, as described in the Cloudflare Privacy Policy.
- If we use an email-delivery service to send the daily briefing, that provider processes the email address you gave us solely to deliver the message and related service email (for example, a receipt from Stripe).
Public-record lead data
The briefing itself compiles publicly available government records, including records from the City of Austin and the Texas Comptroller of Public Accounts. Those records may include business or contractor names, addresses, phone numbers, project descriptions, and similar fields when they appear on the official record. We do not add personal information from private lists, and we do not treat that public-record compilation as information we collected from you as a subscriber.
2. How we use information
We use personal information to:
- Deliver the daily digest and related service messages to your email address.
- Process subscriptions, renewals, cancellations, and invoices through Stripe, including tax calculation where Stripe Tax applies.
- Respond to sample requests, support questions, and privacy requests.
- Operate, secure, and improve the website and the service.
- Comply with law and enforce our Terms of Service.
We do not sell personal information, and we do not share it for cross-context behavioral advertising.
3. Cookies
This website does not use advertising, analytics, or tracking cookies, and we have not added third-party analytics scripts to issueddaily.com. Checkout takes place on Stripe’s checkout pages, which are governed by Stripe’s policies and may use cookies necessary to complete payment. Cloudflare may use strictly necessary cookies or similar technology to operate and secure the site.
4. How long we keep information
We keep subscriber contact and account information while your subscription is active and for a reasonable period afterward so we can provide support and meet legal, tax, and accounting requirements. Billing records processed by Stripe may be retained by Stripe according to its policies and by us as needed for those same purposes. If you ask us to delete personal information we hold about you, we will do so except where we must retain a record (for example, invoices or tax records).
5. Your rights and requests
You may request access to the personal information we hold about you, or ask us to correct or delete it, by emailing hello@issueddaily.com. You can also update payment method and billing details, view invoices, and cancel your subscription through the Issued Daily customer portal.
If a privacy law that applies to you—including, where applicable, the Texas Data Privacy and Security Act or the California Consumer Privacy Act—gives you additional rights (such as to know, access, correct, or delete personal information, or to opt out of the sale or sharing of personal information), you may exercise those rights by emailing us at the address above. We do not sell personal information. We will not discriminate against you for making a privacy request. We may need to verify your request before completing it.
6. Children
Issued Daily is a business subscription service. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have received personal information from a child under 13, please contact us and we will delete it.
7. Service providers
We use companies that help us operate the service, including Stripe for payments and billing and Cloudflare for hosting, DNS, and content delivery. They process information only as needed to provide those services to us, under their own terms and privacy policies.
8. Changes
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date. If a change is material, we will provide additional notice, such as by email to subscribers or a notice on the website, where required.
9. Contact
Issued Daily
300 Dorsett St
Clute, TX 77531
United States
hello@issueddaily.com